49. Recall Technology w/Christopher Drury - Blount Fine Foods
⚙SUNDAY SNEAK PEEK: This week we’ve got my colleague, Christopher Drury, Director of Customer Care at Blount Fine Foods BACK on the My Curious Colleague podcast. Our conversation is 3rd in our series on the “R” word (yes, Recalls..), BUT this time we’re focusing on the Technology side of Recalls.
🤔THINK – Four different touchpoints along the Recall Communication Journey where technology can be enabled – we’re talking:
✔Traceability Reporting
✔Disabled Microsite Websites at the ready
✔The benefits of Self Service/BOTs
✔Reporting Technology built for Internal & Regulatory usage
Chris and I share an interest– the love of learning 👨🏼🎓 AND sharing. To loosely quote Chris – “when you share, everyone benefits.” I’m so hear for that..!
💜 So… thank you Chris for joining me on S3 Ep49 on the My Curious Colleague podcast...
#MyCuriousColleague #CPGCX #podcastInterview #customerexperiencemanagement #caringdeeplyforyourconsumers
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Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message
⚙SUNDAY SNEAK PEEK: This week we’ve got my colleague, Christopher Drury, Director of Customer Care at Blount Fine Foods BACK on the My Curious Colleague podcast. Our conversation is 3rd in our series on the “R” word (yes, Recalls..), BUT this time we’re focusing on the Technology side of Recalls.
🤔THINK – Four different touchpoints along the Recall Communication Journey where technology can be enabled – we’re talking:
✔Traceability Reporting
✔Disabled Microsite Websites at the ready
✔The benefits of Self Service/BOTs
✔Reporting Technology built for Internal & Regulatory usage
Chris and I share an interest– the love of learning 👨🏼🎓 AND sharing. To loosely quote Chris – “when you share, everyone benefits.” I’m so hear for that..!
💜 So… thank you Chris for joining me on S3 Ep49 on the My Curious Colleague podcast...
#MyCuriousColleague #CPGCX #podcastInterview #customerexperiencemanagement #caringdeeplyforyourconsumers --- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message
